Warranty Repair & Questions


We expect our customers to be happy with our products, and the very low rate of returns that we get tells us that we’re on the right track.  If you need help with something, or don’t understand how something’s supposed to work, the first thing that we invite you to do is to contact us.  We’ll be glad to spend what time is necessary to solve your problem.  To request and RA# please fill out the form below and attach a picture of the issue you are having with your pack.

Once you have an RA# print off this RA form and send it in with your pack.