Product Returns

Products purchased from dealers or elsewhere should be returned to the dealer.

— For refund or exchange of products purchased directly from Eberlestock:

You may return products for refund or exchange up to 45 days from the date of purchase. 

The following rules apply:

Once you have an RA# print off this RA form and send it in with your pack

1) You must have a Return Authorization Number (RA#) issued by Eberlestock.  Call or email us to receive it.

2) Products must be in new, unused condition.

3) Hangtags must be left on products.

4) A record of your purchase from Eberlestock must be included.

5) We will refund your purchase price (this does not include shipping charges), less a 10% restocking fee.

6) Returns not meeting the terms of this policy may be refused.

To get your RA # please fill out the form below