Products purchased from dealers or elsewhere should be returned to the dealer.
— For refund or exchange of products purchased directly from Eberlestock:
You may return products for refund or exchange up to 45 days from the date of purchase.
The following rules apply:
Once you have an RA# print off this RA form and send it in with your pack
1) You must have a Return Authorization Number (RA#) issued by Eberlestock. Call or email us to receive it.
2) Products must be in new, unused condition.
3) Hangtags must be left on products.
4) A record of your purchase from Eberlestock must be included.
5) We will refund your purchase price (this does not include shipping charges), less a 10% restocking fee.
6) Returns not meeting the terms of this policy may be refused.
To get your RA # please fill out the form below